Refund Policy
This page is maintained by Focus Group OS to explain our approach to refunds. It is app-owned editable content and may be updated as our practices evolve.
Last updated: August 2026
1. Subscription Refunds
Focus Group OS is free to get started. If you later subscribe to a paid plan and are not satisfied, contact us within 3 days of your most recent charge for a refund consideration.
2. How to Request a Refund
To request a refund, email us at support@focusgroupos.com with your account email and the reason for your request. We will review and respond as quickly as possible.
3. Processing Time
Approved refunds are typically processed within 5-10 business days and will be returned to the original payment method.
4. Exceptions
Refunds may not be granted for partial months, unused features, or violations of our Terms of Service. We reserve the right to refuse refund requests that abuse this policy.
5. Cancellations
You can cancel your Pro subscription at any time from your account settings. Cancellation stops future charges; it does not automatically refund prior charges.
6. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.
7. Contact
Questions about refunds can be sent to support@focusgroupos.com.